Central Station Alarm Monitoring
Your Watchful Eyes at All Hours of the Day
At Washington Alarm, we pride ourselves on protecting our community with the Pacific Northwest’s most dependable central station alarm monitoring services for fire and security. For more than 80 years, we’ve continually raised the bar in security for homes and businesses across the Puget Sound region and beyond.
About Our Central Station
Washington Alarm’s Five Diamond Certified central monitoring station maintains the highest standards of security through firm adherence to The Monitoring Association’s (TMA’s) Five Points of Excellence. For our customers, that means total confidence and full support.
Fully Certified for Your Peace of Mind
Our state-of-the-art facility offers:
24/7 Professional Monitoring
Our central station alarm monitoring team is on standby around the clock to monitor your security and fire systems and dispatch emergency response teams at a moment’s notice.
Established Law Enforcement Relationships
Over the last eight decades, we’ve cultivated strong relationships with local law enforcement and fire rescue units across our service range so you can be fully confident in your safety.
Comprehensive Customer Support
Our team is always at your disposal. Reach us at any hour of the day by phone, email, or through our online portal for prompt personal assistance.
Secure Network Communication
We use only the most cutting-edge communications technology to ensure a private, secure, and reliable connection with your alarm system.
First-Net Integration for Clean Communications
Washington Alarm is a proud proponent of FirstNet, the only nationwide communications network designed with and for first responders. We use this network to ensure your alarm signals reach responders as swiftly and reliably as possible.
Unmatched Network Performance
FirstNet provides a faster network experience than any commercial wireless network for uninterrupted connectivity and security at all times.
Robust Signal Penetration and Coverage
Advanced 700 MHz signals penetrate walls with ease, making FirstNet the ideal network for dense infrastructure and sprawling geographic areas alike.
Simple Compatibility With Control Panels
FirstNet is designed to be the ultimate communications resource, offering integration with a wide variety of technologies — including Washington Alarm’s preferred control panels.
Partner With the Pacific Northwest’s Most Trusted Provider
With an 80-year legacy of proven security, Washington Alarm is the state’s preferred provider of comprehensive security solutions. Our technology, connections, and dedication make our central station the most dependable in the area, and we’d like to extend that advantage to you.
Reach Our Central Station
FAQ
What technology does Washington Alarm use to receive alarms?
Washington Alarm’s professional team uses AES-IntelliNet technology to ensure the fastest and most reliable communications for our 24/7 monitoring services. This allows us to receive alerts from your security or fire system in less than 3 seconds for swift response. We also leverage secure cellular communication for a more robust network.
Does the central station monitor both residential and commercial properties?
Yes, Washington Alarm believes all locations, whether commercial or residential, deserve a professional level of safety and security from threats like fire and burglary. Our team provides expert installation and comprehensive monitoring for every security system we install.
What should I do if my alarm is set off by mistake?
If your security system is triggered accidentally by a friend, pet, child, or yourself, you can disarm it easily from your control panel or integrated mobile device. Then, if you haven’t already been contacted by our monitoring team for verification, you can contact us to inform our team of the false alarm.
How do I update my contact list?
We strive to make managing your account and its contacts as simple and secure as possible. Please email our Records team at records@washingtonalarm.com for any account update requests, and we’ll be happy to help.